Thinking critically about AI generated user research, how LEGO won, ALT SEO vs Accessibility
On Twitter, LinkedIn, and Mastodon, I share curated articles I read, resources and tools about UX Design, User Research, UI and mobile design, HTML, CSS, the web industry, some processes, some inspiration, etc. This is an archive of everything I shared this week. And some extra links that I decided to only share for the blog readers. Also, subscribe to the newsletter to get notified when those are published!
This week, I want us to get critical about replacing user data with AI generated content and calling it user research, so, here are 4 articles to help:
AI Users Are Neither AI Nor Users by Debbie Levitt, where she explains the issues with those fake “AI” users better than I could ever do, the risks and who the target audience is for those kinds of services
ChatGPT cannot do user research: “ChatGPT can’t do UX research for you. That’s fundamentally outside what it can do. It’s beyond what any AI can do. If you take the users out of it, what you’re doing isn’t user experience design.”
The age of average: a very interesting essay on the uniformization of design in different areas, from interior design to city design, cars, books and movies posters, logos, brand, social media pictures, makeup, etc.
Ask LukeW: New Ways into Web Content: how Luke Wroblewski trained a large-scale AI models for language on the content of his blog to answer people’s questions, using his blog content
Use Body Language to Strengthen Your UXR Interviews some tips on how to change your body language to be more participant friendly, but also tips on the environment of the interview, etc. I love the “Also, always say yes to water if someone offers. It makes them feel more helpful!”.
Improving search on Wikipedia: very interesting behind the scene on the user research and UI proposals for that redesign. I’m curious about the arrows, though, I wonder if people expect this to open the full article, since often, mobile arrows open the full item, not a preview.
Persuasion: I like the concept of how people think, heuristic processing (scanning a page) vs systematic processing (actually reading the page), we have to persuade people to pay more attention
The Alt Text War! SEO VS Accessibility: Yeah SEO folks, time to stop keyword stuffing your alt text, it won’t change your ranking and will annoy screen reader users. If your stock image is decorative, mark it as such. Thanks!
Designing for Reduced Motion: as a user with vestibular disorder, I beg you, please, respect my prefers-reduced-motion OS setting. Your parallax and flying content animations are making me nauseous. And, no, I’m not exaggerating, and I’m not the only one.
Curiosity cabinet: non-design/tech rabbit holes I enjoyed
Why Lego Won: LEGO and Kiddiecraft started based on, kind of, the same ideas. But, LEGO tweaked it a little, and brought the awesome bricks we all love to the market. They build, a system that worked together. This is what made their hug success. The success is a mix of bold engineering and good marketing.
Inspiration: fun experiments, beautiful art, and great ideas
Fictional Brands Archive: a very cool site where you can find all the fiction logos from the last couple of years, where they come from, examples of usage in the movies, video game they come from, etc.
Climatetrace: an independent greenhouse gas emissions tracking tool, with a map and some other interesting dataviz tools
Jane McGonigal: Gaming can make a better world: I’m more than happy to play more games to help save the world if you need me to. Joke aside, really like the message, how people like to get epic wins and solve problems, and her optimism. But at the same time, I think she forgot how toxic some online games can be, online games are not just epic wins. But, I really hope it gets better.
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